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Privacy Policy

Dear Customer, your trust is very important to us. Therefore, we take the data protection and navigation security very seriously.
The site is owned by Bigatt Hotel & Restaurant, Via Carona 41, 6900 Paradiso, Switzerland, of the company Area Progetti SAGL, Bellinzona, registered in the Commercial Register of the Canton of Ticino with the number CHE - 301.716.752
This page offers information about the way we managed the website with reference to the use of cookies and personal data, processed according to the law.

The cookies
This website uses cookies that help ensure secure access to the web and provide anonymous information on user browsing. Without cookies, the site cannot function properly.
They also help to respond to information requested by visitors.
We also use cookies through Google Analytics, to have useful statistical data to understand how visitors interact with the site.
The information and data are collected and used strictly anonymously.

What is a cookie?
A cookie is a small text file that is stored by the computer when a user accesses a website. The text stores information that the website is able to read and propose in subsequent visits. Some are necessary for the proper functioning of the website; others are used to store safely for example the username or language settings. This allows the user not to have to fill in the same information when accessing a website already visited.

Is it possible to disable cookies?
If the user decides to disable cookies, this could influence and / or limit his browsing experience within the Websites, for example he may not be able to visit certain sections of a website or he may not receive personalized information when he visits the websites.
The options to limit or block cookies can be adjusted by changing the settings of your internet browser. Most internet browsers are initially set up to accept cookies automatically, however the user can change these settings to block cookies or to be warned when cookies are sent to his device. There are several ways to manage cookies, and for this you need to refer to the help screen of your browser to check how to adjust or change their settings.
The user is enabled, in fact, to change the default configuration and disable cookies (i.e. block them permanently), setting the highest level of protection.

Informative note - Vertical Booking

Informative note as per Art. 13 Law Decree No. 196/2003 As per Law Decree No. 196/2003 (the "Personal Data Privacy Law"), our hotel, Bigatt Hotel & Restaurant, with registered office in Paradiso, Via Carona 41, intends to process the personal data that you have provided exclusively for the fulfilment of the obligations prescribed by contract or law that govern the business relationship between us.
For this reason, we will not process confidential data or data of judicial pertinence. As per Art. 13 of the above-mentioned law, we are obliged to inform you of the following:

Purpose of data processing
The data that you place at our disposal will be processed in the context of our company's daily operations and in particular for the booking and for the required services (e.g. administrative compliance, fiscal and accounting, etc. requirements).

Method of treatment
As regards the method of treatment given, we inform you that your data will be entered in special identification archives in both paper and computerized form with adequate security measures taken for the protection of the privacy in accordance with the regulations in force. Your personal data will be processed by the appropriate data processing and filing software.

Obligatory or optional data entry
We inform you that your consent is not required (as per Art. 23 and respective amendments of the above-mentioned law) whenever our company requires the data in question for the fulfilment of obligations prescribed by contract or law, whenever such data can be taken from public registers, lists, deeds or documents that are part of public domain and can be freely accessed by anyone and whenever such data is processed for the defense of rights in Court of Law. In any case however, all such data can be processed but not disclosed.

Consequences of refusal to grant consent
Your refusal to consent to our processing of data we consider fundamental as per Point a) above (such as names, registered office, headquarters, branch offices, capital stock, telephone numbers, fax numbers, name of legal representative, V.A.T. and income tax registration numbers, corporate purpose and banking co-ordinates, etc.) may prevent us from establishing or continuing a contractually-regulated business relationship with you. Parties that may could be aware of your data in the execution of their duties Your personal data will be processed by parties in the following categories:

  • company management, in their role as the parties in charge of such processing;
  • headquarter operatives, in their role as the parties in charge of such processing;
  • hotel management operatives, in their role as the parties in charge of such processing;
  • reception, administration and accounting operatives of the structures managed by Bigatt Hotel & Restaurant., in their role as the parties in charge of such processing.

Such data will never be distributed without your previous written consent. Rights as per Art. 7 of Law Decree 196/2003 Lastly, in regard to the above, we inform you of your rights as per Art. 7 of the above-mentioned law and precisely what you may be entitled to receive at our expense:

a) the indication of the origin of the data, the purposes and methods of processing, the identification of the owner of the processing and the managers in charge of processing, and the categories of party to whom such data can be communicated or those who may come to the awareness of such data in the performance of their duties as parties assigned to data processing;
b) the confirmation of the existence of the personal data that regards you and the logic applied to any computerized processing performed;
c) the cancellation and transformation in anonymous form of any data processed in violation of the above-mentioned law; d) the updating, correction and completion - if you desire - of such personal data;
e) the certification that the operations mentioned in Points c) and d) were brought to the attention of those to whom such data has been communicated or distributed with the exception of the cases prescribed by law;
f) the right to oppose on legitimate grounds the processing of your personal data, even when such processing is performed for appropriate purposes;
g) the right to oppose, in any case, the processing of your personal data for the purpose of transmission of direct sales or advertising material or commercial communication or market research.

Parties assigned to processing
The owner of the processing performed is Bigatt Hotel & Restaurant, with registered office in Paradiso Via Carona 41. In order to obtain all data processing manager, send an e-mail to the following address:

Note informative - Resmio

L'application de réservation en ligne ("widget d'enregistrement") de resmio GmbH, Katzwanger Straße 150, 90461 Nuremberg, Allemagne, est intégrée à ce site web. resmio agit en tant que partenaire dans ce contexte. Le widget permet aux utilisateurs de ce site web de réserver une table dans le restaurant. Afin de fournir le service (dans ce cas : la réservation d'une table et, si nécessaire, de contacter l'utilisateur pour toute question concernant la réservation), les données personnelles de la personne effectuant la réservation (nom et prénom, adresse e-mail, numéro de téléphone et, si nécessaire, d'autres détails, si explicitement demandés par le restaurateur pour la demande de réservation) sont collectées, stockées et traitées par notre partenaire resmio sur la base du consentement en vertu de l'Art. 6 (1) phrase 1 lit. f de la loi allemande sur la protection des données (DSGVO). Vous pouvez vous opposer à la collecte et au stockage des données à tout moment en envoyant un e-mail à Par la suite, nous supprimerons vos données personnelles du système.

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